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We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email.

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You must confirm your appointment at least 24 hours prior to your appointment time if you wish to keep your appointment.

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Please honor your appointment, if you must cancel or reschedule please do so at least 12 business hours* before your appointment time to avoid a cancellation fee. If cancelling/rescheduling for 2 or more people, please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee.

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* Example: 10:00AM appointments must be cancelled 12 business hours in advance by 2:00PM the previous day, not 4:00AM on the day of the appointment.

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A credit card is required to hold appointments at EMLASH Studio. If you choose not to provide your credit card information, we will not hold your appointment.

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If you do not call or email within the 12 hours given you will be charged a flat rate of $15 for refills or $25 for Eyelash Extension and Facial appointments.

 

• If you no-show or cancel within an hour of your scheduled appointment you will be charged 50% of your service scheduled. The fee is necessary as we cannot fill the appointment in such short notice.

• Please be courteous. If you cancel too many times we may require payment when the appointment is scheduled.

• All appointment cancellations must be made & confirmed via telephone. Appointment cancellations through text or email are not accepted

 

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